Digital technologies are being increasingly introduced into various aspects of our lives, enabling us to improve their quality and empower the global economy. A number of companies consider digitizing their hard-copy documents since using physical media entails more risks associated with data storage.
Cost saving
Permanently managing paper-based documents takes more time and resources than one-time digitization. Every printing and copying of documents costs money. Even if a company has got its own equipment for handling physical records, resources (paper, ink, etc.) have to be purchased continuously thus affecting the costs of the organization.
Risk prevention
Corrupted, lost or stolen due to natural disasters, theft or human factor original document also affects the costs of the organization. It’s especially true for the loss and damage of the confidential records that can cost the company thousands of dollars.
Digitization allows to avoid using paper documents which prevents theft and potential damage caused by their handling.
Space saving
Physical documents keeping requires a separate room and storage conditions. The cost of premises renting, maintaining temperature, humidity, light, and sanitary conditions – all this increases costs.
If just one of the storage conditions mentioned above is breached, important documents may be lost. Improper use of space affects information retrieval processes.
Digitization reduces costs and uses funds to support the projects that will benefit the company more.
Efficiency and productivity increasing
- Quick search capability
Working with hard copies slows down the employees’ work. Searching, copying, transferring paperwork takes a lot of time. Digitalization facilitates and reduces the process of searching for the desired document, as they can be accessed anywhere and at any time.
- Data analysis
Digital content is easy to analyze. Thanks to digital technology, the company has the ability to quickly collect data, classify and generate their image, and this improves the business decision-making process.
Improving customer service
Digital transformation helps to improve the team’s effectiveness in customer service. Through digitization, the company provides customers with a centralized system that can record and store all customer interaction data. By collecting data on users, the enterprise saves them from having to repeat the same information.
Social networking also helps to interact with clients by providing valuable information and answering their questions.
Increased transparency
Lack of transparency can lead to an organization falling behind its competitors.
Digital technologies help businesses increase transparency by providing a single source of reliable information that can be trusted. This allows for better decision-making, more efficient business processes and stronger corporate culture in general.
Improving team morale
Employees are less able to learn, develop and advance professionally when they are asked to focus on manual repetitive tasks. Digitalization automates these repetitive actions, increasing the morale of workers and enabling them to participate in more important projects.
There are many benefits of digitalization, and they are applied in different types of organizations. For our company, especially important are those that help to improve business processes, improve the efficiency of decision-making and customer service.
Does your company use benefits of digitalization?