Digital Onboarding Reimagined

Video Identity Verification Solution

VIDV offers KYC (Know Your Customer) solution and aims to help our clients to provide a unique, simple, frictionless, high-security experience that meets the highest standards required in international regulations during the onboarding process. AML (Anti-Money Laundering) and eIDAS (Electronic Identification, Authentication, and etrust Services) regulations are remodeling the market by allowing customer acquisition processes to be reduced from days to seconds, for example, open a bank account online with total security and complying with the regulations. Now you can go from application to transaction in under 10 minutes.

Our VIDV process coupled with Identity Antifraud enterprise service is transforming the way in which companies and customers interact. Current eKYC solutions, powered by Artificial Intelligence and Machine Learning allow businesses in any sector, such as banking, insurance, financial and investment services, to be digitally transformed, reduce digital customer onboarding costs, mitigate cost associated with KYC, AML compliance and grow by offering a unique user experience.

VIDV is the first and only technology that combines video-streaming with artificial intelligence to identify people in seconds, from any device, and through any channel. It provides the same technical and legal security as face-to-face identification. It applies machine learning techniques to learn to identify faces and verify the identity of the person and the ID documents required in the onboarding processes.

You only need an electronic device with a camera and internet access. This simplicity establishes a disruptive change in digital identification that complies with the maximum legal guarantees of KYC processes and AML regulations and aims to end mandatory acts of personification currently required by some companies that have not digitized this process.

VIDV allows a fully online bank account opening and the contracting of policies, complying with the most guaranteeing regulations in the field of identification such as eIDAS or AML5.

The integration of VIDV enables our clients: to reduce time-to-market from approximately 3 weeks to just 3 minutes and to increase the user conversion rate to 84%.

World Standard 100% Compliant

Equivalent to face-to-face identification, video streaming technology has become the standard for high security ID verification processes. 41 countries have already introduced regulations allowing customer onboarding through video streaming technology:

VIDV works asynchronously (VIDV Substantial Registration + Agent Verification) and synchronously (Videoconference Interview).

VIDV helps you improve your omnichannel customer experience

VIDV: Allows for the identification process to occur in real-time and remotely. This is far more convenient for the individual than having to visit a bank branch or post office. Videos are recorded in high resolution, meaning that the person and their features can be seen very clearly. Also, the documents can be seen clearly, scanned, and checked by automated software. The process of recording a live video is also a major deterrent for thieves and fraudsters. No criminal wants to leave evidence that can trace back to them, and criminals know that recording a live video is a sure-fire way to get caught!

AI and machine learning: Identity checks that are made possible by using face recognition software, AI and machine learning simply cannot be done face to face. There is also a major time-saving factor. VIDV using facial recognition to match the person on the video with identity submitted during initial onboarding. Operators are alerted in real-time if the identity match fails and prompts for ID documents to be shown and rescanned during the video call session. The inability to produce documents will result in a failing identification verification check.

VIDV is a carefully designed process that incorporates a variety of different disciplines including criminal psychology and various automated analysis of both biometric features and document integrity.

360 Degree Onboarding Fraud Protection

Fraudsters use the path of least resistance to commit fraud and test exploits en masse. Millions of identities are trafficked through black markets and used to create fake accounts. In absence of e-IDV and KBA in Sub-Saharan Africa, hit rate yields a much more lucrative return on stolen identity information, than in Europe or North America. Because AZN Antifraud threshold score is based on 500 + data points and requires possession of a device in addition to compromised identity information, black market identity information isn’t sufficient to pass AZN verification.

When e-IDV process becomes available in the client’ country, it is easily integrated into AZN Antifraud Suite to further strengthen solution capabilities in preventing financial fraud by complying with KYC, AML and CFT requirements.